Skin Clinic is a division of Robin Pharmaceuticals Ltd (RPL).
RPL develops and manufactures a range of skin care Hypoallergenic and protective creams (used primarily by hospitals and nursing clinics) for sensitive skin issues. The Skin Clinic range also includes home cleaning products using natural vitamins and oils with anti-bacterial properties and pet skin care products.

The Skin Clinic division of RPL began in the 1990’s, specialising in human skin care nourishing and Hypoallergenic protective creams which are Paraben Free, used primarily by hospitals and nursing clinics for sensitive skin issues. Skin Clinic has since grown to include home cleaning agents using natural oils with anti-bacterial properties and pet skin care products.


Robin Pharmaceuticals Limited began operations in 1960 as a predominantly retail, pharmacy business based in Auckland. These humble beginnings, coupled with the enthusiasm, knowledge and entrepreneurial spirit of the founder Robin Sinclair, saw the beginnings of the first veterinary products.

Products were originally created to help remedy specific skin conditions experienced in dairy cows. This early association with New Zealand’s important and sophisticated farming industry, helped set the high standards for product development that continues today.

A range of topical applications quickly gained a solid reputation for their efficacy in meeting the stringent and high standards of New Zealand’s dairy industry.

In the 1990’s, the company moved to Rotorua, expanded its manufacturing facilities and continued to develop more veterinary-based products in close collaboration with specific sectors, not only dairy and general farming but also the equine sector plus the domestic pet market, all of which are serviced by general veterinary clinics.

Today the company specialises in veterinary topical application products under the brand name Aniwell. The company has also added a range of special, human skin care and skin applications under a separate brand name, Skin Clinic…used primarily in hospitals and nursing clinics.

Robin Pharmaceuticals has always had a special “can do” attitude. At first developing products to meet specific veterinary issues (such as facial eczema), the company has developed significant resources and experience over 30 years that have helped to create a range of over 25 different products under the brand names of Aniwell or Skin Clinic.

In General owns and operate this Website.  This document governs your relationship with Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy collects personal information from you so that we can provide you with the benefits of club membership and to provide you with details about products, offers and services which are relevant to you, via email.

Personal information received from you via (future) club membership will only be used by, except as otherwise required by law or as specifically discloses to you when the information is collected. By using this website, you agree with the terms of this Privacy Policy. Whenever you submit information via this website, you consent to the collection, use, and disclosure of that information in accordance with the New Zealand Privacy Act 1993.

We will not disclose personal information received from you via the (future) club membership to third parties except:

  • Where third parties appointed by (for example, our advertising agencies) require access to personal information in order to perform our services and our business operations;
  • Within in accordance with the law;
  • Where is required or authorized by law to disclose personal information, for example to law enforcement agencies;
  • With your consent; or
  • Where otherwise consistent with the Privacy Act 1993 and any other applicable law.

We take all reasonable steps to ensure that any information we hold about you is kept secure and that this information is accurate and up to date. However, we will not be held responsible for events arising from unauthorised access to your personal information. You must ensure that you keep any password and accounts used on the website confidential. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security. may collect and use certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit our web pages. For example, when you visit our website, our web server will automatically record some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g. Internet Explorer, Firefox), the type of operating system you are using (e.g. Windows, Mac OS), and the domain name and address of your Internet service provider (e.g. Telstra, Optus). If you have not identified yourself on the website (such as by registering for club membership or logging in as a member), the information we collect about you will remain anonymous.

Our cookies and web log information do not collect any personal information. They do not contain personal information such as your name or email address.

You can seek to update or verify the accuracy of your personal information submitted to through the club membership by clicking the Profile link.

You can request that we delete your personal information by canceling your (future) club membership. This can be done by contacting us (click the Contact Us link on the web site) or by writing to the address below. We will make a reasonable effort to delete your personal information once you cancel your (future) club membership, and you will no longer receive any further correspondence from the club membership including our newsletter and direct mailouts.

For more information about the website and (future) club membership contact us here.

Skinclinic – RD 4, Rotorua 3074, New Zealand[Privacy Policy Link]

By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.


You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

In order to contract with you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be or may in some cases be a third party. Where a contract is made with a third party is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment 

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to


You agree to indemnify, defend and hold harmless, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of

“I picked up a sample of these products on Wednesday and have been using them because my skin is so dry from winter and I love it. Up until now it’s only been used in hospitals to treat patients with sensitive skin issues….BUT the clever duo of Emilie and Glenn are bringing it to everyday people. No parabens in this stuff either! Check them out.”

Leanne Mulcahy / Style Guru

I just wanted to give you some feedback on your product.

I love Skin Clinic and are also buying for my 15 year old daughter – have been trying all sorts of products on her skin with not much luck so decided to try her on Skin Clinic.  I am finding it really lovely for my skin.

Love your product (and I am extremely sensitive to most skincare products) and hope you are managing to build up a good clientele.


Sue Baty / Sue Baty Accounting